Shift Leader
Scooter's Coffee
Houston, Texas, US
About the Role
Scooter's Coffee - - Responsibilities: Ensure consistent and quality customer experience by executing brand beverage recipes and techniques; Maintain speed of service during high-volume periods; Develop effective working relationships with team members and provide clear, constructive feedback to reinforce/improve performance; Proactively seek opportunities to increase individual and team sales; Assist Store Manager with administrative duties as requested and onboarding/training of new team members
Responsibilities
- Ensure quality customer experience by executing beverage recipes
- Maintain speed of service during high-volume periods
- Assist Store Manager with onboarding/training of new team members
Qualifications
- Experience in cafe/coffee shop environment
- Team leadership or supervisory experience
- Customer service skills
Required Skills
food and beverage preparation
leadership
communication
training
team coordination
Keywords
shiftlead
coffee
teamlead
customer service
restaurant
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