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Shift Leader

Papa John's Washington, Indiana, US

About the Role

Papa John's - - Responsibilities: Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.; Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.; Professionally and promptly respond to all customer concerns or issues.; Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance.; Contribute to sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution.

Responsibilities

  • Supervise shifts and/or work areas.
  • Train team members to exceed customer expectations.
  • Coach for improved performance.

Qualifications

  • 1-2 years experience in restaurant operations or supervisory role
  • High school diploma or equivalent
  • Basic math and cash handling skills

Benefits

Meal discounts
Flexible scheduling

Required Skills

team supervision customer service training quality control cash handling

Keywords

shift supervisor restaurant lead Papa John's team leadership customer service

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Job Overview

Date Posted 2 days ago
Location Washington, Indiana, US
Job Type Full-time
Work Mode Onsite
Experience 1+ years
Category Food service and hospitality, Restaurant management, Shift leadership

About the Company

Papa John's