Shift Leader
Papa John's
Warren, Ohio, US
About the Role
Papa John's - 1960 Elm Road Northeast - Responsibilities: Supervise a restaurant team and maintain adequate shift staffing levels according to projected sales; Train team members to exceed customer expectations and ensure quality standards; Respond to customer concerns or issues and solicit feedback to improve operations; Promote quality standards using tools like the Operations Manual and Team Member Handbook; Contribute to sales and profit goals through customer service and cash management
Responsibilities
- Supervise restaurant team and manage shift staffing
- Train team members to meet quality standards
- Address customer concerns and solicit feedback
Qualifications
- Experience supervising a restaurant team
- Ability to train and develop staff
- Customer service experience
Required Skills
team leadership
training
customer service
cash handling
operations adherence
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Job Overview
Date Posted
2 days ago
Location
Warren, Ohio, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 2 years
Category
Food service management, Restaurant shift supervisor, Shift leader
About the Company
P
Papa John's
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