Shift Leader
Insomnia Cookies
Tucson, Arizona, US
About the Role
Insomnia Cookies - 345 East Congress Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within their bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Lead daily bakery operations during shift
- supervise bakery team and ensure adherence to standards
- coordinate tasks for baking, cashiering, packaging and cleaning
Qualifications
- customer service experience
- food handling/safety knowledge
- team leadership/training
Required Skills
customer service
team leadership
food safety
shift supervision
operations coordination
Keywords
bakery
shift lead
customer service
food safety
team supervision
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