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Shift Leader

Insomnia Cookies Rochester Hills, Michigan, US

About the Role

Insomnia Cookies - 1218 Walton Boulevard - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

Responsibilities

  • Provide incredible customer service and quality products to all guests
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support store leadership by maintaining operations during shift

Qualifications

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Benefits

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Required Skills

customer service food safety team leadership training operations management

Keywords

shift lead customer service bakery food safety team supervision

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