Shift Leader
Insomnia Cookies
Fort Worth, Texas, US
About the Role
Insomnia Cookies - 825 Currie Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Provide customer service and quality products to guests
- Lead and delegate tasks during shift
- Coach and train team members
Qualifications
- Experience in food service or bakery preferred
- Strong communication and leadership skills
- Food safety knowledge
Required Skills
customer service
team leadership
operations coordination
food safety
training
Keywords
shift leader
bakery
customer service
team lead
food safety
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