Shift Leader
Insomnia Cookies
Burlington, Vermont, US
About the Role
Insomnia Cookies - 84 Church Street - Responsibilities: Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries; Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members; Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team; Support and work alongside the Cookie Crew; Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
Responsibilities
- Provide customer service and quality products
- Monitor production efficiency and train team members
- Delegate tasks and lead the team
Qualifications
- Experience in food service or bakery environment
- Ability to supervise and coach others
- Knowledge of safe food handling practices
Required Skills
customer service
team leadership
training and coaching
food safety
operations management
Keywords
Shift Leader
bakery supervisor
food service leadership
team management
customer experience
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