Shift Leader
Dunkin' Donuts
Novi, Michigan, US
About the Role
Dunkin' Donuts - 39415 West 10 Mile Road - Responsibilities: Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; Communicate job expectations; Plan, monitor, enforce policies and procedures; Achieve results by implementing production, productivity, quality, and guest service satisfaction; Resolve problems; identifying trends; implementing change; minimizing waste
Responsibilities
- Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members
- Communicate job expectations
- Plan, monitor, enforce policies and procedures
Qualifications
- Experience in supervision or leadership preferred
- Strong communication and coaching skills
- Ability to manage production and guest service quality
Required Skills
team leadership
training
coaching
policy enforcement
production management
Keywords
shift leader
team supervision
restaurant leadership
employee development
operations
Interested in this role?
Apply now and take the next step in your career.