Shift Leader
Dunkin' Donuts
Millington, Tennessee, US
About the Role
Dunkin' Donuts - - Responsibilities: Coaching crew members throughout shift to execute Brand standards and deliver guest experience; Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback; Create and maintain a guest-first culture and resolve guest issues; Maintain safe, secure, and healthy work environment by following safety, food safety, and sanitation guidelines and laws; Drive sales goals and execute restaurant standards and marketing initiatives
Responsibilities
- Coaches crew members to meet brand standards
- Sets goals and assigns tasks
- Maintains guest-first culture and resolves issues
Qualifications
- Experience leading a team
- Food safety knowledge
- Customer service skills
Required Skills
team leadership
communication
problem-solving
sales driving
food safety
Keywords
shift leader
Dunkin' Donuts
customer service
team management
food safety
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