Shift Leader
Dunkin' Donuts
Michigan, Michigan, US
About the Role
Dunkin' Donuts - 4775 Dixie Highway - Responsibilities: Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.; Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.; Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
Responsibilities
- Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members
- Achieve results by implementing production, productivity, quality, and guest service satisfaction
- Delight our guests by exceeding their expectations and providing a 5 Star Guest experience
Qualifications
- At least some experience in leadership or supervisory roles
- Strong communication and coaching skills
- Customer service oriented
Required Skills
team leadership
training
coaching
employee development
guest service
Keywords
leadership
team management
shift supervisor
restaurant
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