Shift Leader
Dunkin' Donuts
Cortland, New York, US
About the Role
Dunkin' Donuts - 162 Tompkins Street - Responsibilities: Support operational excellence by role modeling and leading the team to deliver exceptional Guest Service; Train and coach new and existing employees; Ensure team members complete all assigned duties and serve safe, quality food/drinks as part of creating a superior guest experience
Responsibilities
- Lead the team to deliver guest service
- Train and coach employees
- Ensure duties are completed and food safety/quality upheld
Qualifications
- Prior supervisory or lead experience
- Availability to work shifts
- Knowledge of food safety practices
Required Skills
Leadership
Customer service
Team training
Keywords
shift supervisor
team lead
guest service
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