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Shift Leader – Customer Service Associate (restaurant)

Pizza Hut- Illinois rd Fort Wayne, Indiana, US

About the Role

Job Overview As a member of our management team, you will have the opportunity to contribute to the continuing success of a company that has grown from a single restaurant in 1972 to 82 today across Indiana, Illinois and Wisconsin! Our culture is dedicated to serving our customers as if they were “guests in our own home”, providing the utmost in quality of food and service, and treating those who work with us with dignity and respect. We strive to create and maintain a safe and healthy work environment in which every member of our team will grow and prosper. Your success and ours are based on the premise that all of us will strive to “do the right thing” -- for our guests and each other, while upholding our values of being Humble, Hungry, and (People) Smart. Benefits We are excited to offer our improved benefits for all employees that work 30+ hours! These include: - Health insurance with $0 copays - Short- and long-term disability - Dental, Vision, and Life Insurance - $0 copay for counseling services w/ insurance plan - 401(k) retirement plan/ Profit Sharing - Meal discounts - Paid Vacation - Service recognition awards Requirements and Qualifications - 1 or more years of restaurant experience - Always ensure 100% customer satisfaction - Control day-to-day operations in a team environment - Follow cash control/security procedures - Manage labor - Ensure food quality and 100% customer satisfaction - Have FUN in a fast-paced environment

Responsibilities

  • Lead front-line team members to ensure guest satisfaction
  • Oversee daily restaurant operations and ensure quality
  • Maintain cash control and labor management

Qualifications

  • 1+ year restaurant experience
  • Customer service oriented
  • Ability to manage team and operations

Benefits

Health insurance and retirement benefits
Meal discounts and paid vacation

Required Skills

customer service team supervision operations management cash handling food quality

Keywords

shift leader restaurant customer service operations team management

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