Shift Lead - Studio City
Peet's Coffee
Los Angeles (Studio City), Los Angeles (Studio City), US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly
Responsibilities
- Lead shifts and manage task deployment
- Deliver exceptional customer experiences
- Open/close routines, cash handling, inventory tasks, visual updates
Qualifications
- Experience in hospitality/coffee or retail
- Strong communication and teamwork
- Cash handling and POS familiarity
Required Skills
leadership
customer service
operational execution
cash handling
team collaboration
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