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Shift Lead - San Jose - Blossom Hill

Peet's Coffee San Jose, California, US

About the Role

Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Responsibilities

  • Lead shifts and ensure smooth day-to-day operations
  • Open/close routines and cash handling
  • Maintain clean, welcoming cafe environment

Qualifications

  • Experience in retail or food service leadership
  • Strong communication and teamwork
  • Customer service orientation

Required Skills

leadership shift management cash handling inventory customer service

Keywords

shift lead customer service retail management food service Peet's Coffee

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Job Overview

Date Posted 3 days ago
Location San Jose, California, US
Job Type Full-time
Work Mode Onsite
Experience 1-3 years
Category Workplace operations, Food service leadership, Retail customer service

About the Company

Peet's Coffee