Shift Lead - San Jose - Blossom Hill
Peet's Coffee
San Jose, California, US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.
Responsibilities
- Lead shifts and ensure smooth day-to-day operations
- Open/close routines and cash handling
- Maintain clean, welcoming cafe environment
Qualifications
- Experience in retail or food service leadership
- Strong communication and teamwork
- Customer service orientation
Required Skills
leadership
shift management
cash handling
inventory
customer service
Keywords
shift lead
customer service
retail management
food service
Peet's Coffee
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