Shift Lead - Porter Ranch
Peet's Coffee
Los Angeles, California, US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly
Responsibilities
- Lead shift tasks and operations
- Model engagement and service quality
- Ensure opening/closing, cash handling, and inventory tasks
Qualifications
- Prior experience in retail/food service preferred
- Strong communication and teamwork
- Basic cash handling
Required Skills
customer service
team leadership
shift management
cash handling
inventory control
Keywords
leadership
shift supervisor
retail operations
customer experience
Peet's Coffee
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Job Overview
Date Posted
2 days ago
Location
Los Angeles, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Hospitality and retail, Shift leadership, Cafe operations
About the Company
P
Peet's Coffee
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