Shift Lead
McDonald's
Santa Fe Springs, California, US
About the Role
McDonald's - 13330 Telegraph Road - Responsibilities: Oversee productivity of Team Members on every shift; Train Team Members and cross train often; Address customer complaints promptly and use Customer Recovery when appropriate; Troubleshoot Tech & Equipment issues as conditions arise; Maintain quality control and ensure safety procedures are followed
Responsibilities
- Oversee productivity of Team Members on every shift
- Train Team Members and cross train often
- Address customer complaints promptly and use Customer Recovery when appropriate
Qualifications
- Experience in team supervision
- Customer service orientation
- Basic troubleshooting skills
Benefits
Employee meal discount
Flexible scheduling
Required Skills
leadership
training
customer service
quality control
safety procedures
Keywords
Shift Lead
McDonald's
customer recovery
training
safety
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
4 days ago
Location
Santa Fe Springs, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Management frontline supervision, Retail quick service management, Shift based operations
About the Company
M
McDonald's
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