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Shift Lead - Hillsboro

Peet's Coffee Hillsboro, Oregon, US

About the Role

Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability

Responsibilities

  • Lead shift activities and tasks across operations
  • Deliver excellent customer experiences and maintain product quality
  • Maintain opening/closing routines and cash handling

Required Skills

customer service team leadership operations management cash handling inventory management

Keywords

shift lead coffee shop Peet's Coffee retail operations team leadership

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