Shift Lead - Folsom
Peet's Coffee
Folsom, California, US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly
Responsibilities
- Lead shift activities
- Manage task deployment
- Ensure operational routines
Qualifications
- Experience in retail or coffee shop environments
- Leadership or supervisory experience
- Excellent communication skills
Required Skills
customer service
team leadership
operational execution
cash handling
inventory management
Keywords
shift lead
retail supervisor
team lead
customer service
operations
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