Shift Lead
Dunkin' Donuts
Michigan, Michigan, US
About the Role
Dunkin' Donuts - 9406 Telegraph Road - Responsibilities: Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.; Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.; Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
Responsibilities
- Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members
- Communicate job expectations
- Plan, monitor, enforce policies and procedures
Qualifications
- Experience leading a team in a fast-paced environment
- Ability to train and coach staff
- Strong communication and problem-solving skills
Required Skills
team leadership
coaching
training
customer service
operations
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 weeks ago
Location
Michigan, Michigan, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Team leadership, Shift supervisor
About the Company
D
Dunkin' Donuts
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