Shift Lead – Customer Service Associate (restaurant)
Taco Bell - Mo Blvd
Jefferson City, Missouri, US
About the Role
Shift Lead You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures.
Responsibilities
- Oversee shift operations to meet brand standards
- Mentor and guide team members during shifts
- Ensure food safety and customer satisfaction
Qualifications
- High school diploma or equivalent
- Experience in quick-service environment preferred
- Strong communication and leadership skills
Required Skills
shift supervision
customer service
team leadership
food safety
problem solving
Keywords
shift lead
customer service
restaurant management
team leadership
food safety
Interested in this role?
Apply now and take the next step in your career.