Shift Lead - Clayton
Peet's Coffee
Concord, California, US
About the Role
Peet's Coffee - - Responsibilities: Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment; Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service; Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts; Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability; Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly
Responsibilities
- Lead shifts and supervise daily operations
- Maintain cash handling and opening/closing routines
- Foster team collaboration and customer experience
Qualifications
- 2+ years of supervisory or lead experience in retail/food service
- Excellent communication and problem-solving skills
- Ability to manage cash handling and inventory tasks
Benefits
Employee discount
Flexible schedule
Required Skills
team leadership
customer service
coaching
cash handling
inventory management
Keywords
leadership
retail
food
customer-experience
shift-management
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Concord, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Operations management, Shift lead, Retail coffee shop
About the Company
P
Peet's Coffee
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