Service Manager
Texas Roadhouse
Lancaster, Pennsylvania, US
About the Role
Texas Roadhouse - 2317 Lincoln Highway East - Responsibilities: Driving sales, steps of service, and guest satisfaction; Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline; Directing work for employees including setting hours and weekly schedules and assigning tasks; Creating a fun, safe environment by following core values and operational goals, and implementing contests; Understanding, managing, and practicing safe food handling procedures
Responsibilities
- Directing work for employees including setting hours and weekly schedules and assigning tasks
- Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
- Creating a fun, safe environment by following core values and operational goals
Qualifications
- Experience leading front-of-house operations
- Strong coaching and performance management skills
- Knowledge of food safety procedures
Required Skills
customer service
team leadership
operational scheduling
performance management
food safety
Keywords
service manager
front of house
leadership
food safety
guest satisfaction
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