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Service Manager

Hy-Vee Marion, Iowa, US

About the Role

Hy-Vee - - Responsibilities: Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.; Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.; Trains workers in store policies, department procedures, and job duties.; Ensures proper customer service throughout the store and addresses specific customer issues.; Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.

Responsibilities

  • Plans, prepares, and adjusts work schedules and assigns employees to specific duties
  • Supervises and coordinates activities of employees in all areas of the store
  • Trains workers in store policies and procedures

Qualifications

  • High school diploma or equivalent
  • Experience in retail supervisory roles
  • Strong communication and leadership skills

Required Skills

team leadership customer service staff scheduling training performance evaluation

Keywords

Service Manager retail management store operations team supervision employee training

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