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System Administrator or Senior System Administrator

Idaho Power Boise, Idaho, US

About the Role

Job Description Idaho Power — located in vibrant Boise, Idaho — is looking for System Administrators or Senior System Administrators to join either our Design Application Support or Metering System Support teams within the Information Technology (IT) department. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with safe, reliable, affordable energy they depend on. While this position is based at Idaho Power’s downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. Responsibilities They analyze, install, configure, upgrade, test, document, monitor, and maintain software and hardware in support of business processing requirements. The supported systems may include operating systems, business applications, server hardware, security tools, monitoring tools, Web servers, Application servers, Integration servers, and other departmental or enterprise applications or systems. They provide technical support for problems not resolved by the Integrated Operations Center or IT Service Desk. Additional job duties include: The role requires coordination across infrastructure, cybersecurity, database, and vendor teams to ensure secure, compliant, and reliable operation of the platform, and ownership of environment configurations across development, test, and production systems. The position also supports ongoing maintenance, upgrades, troubleshooting, and long‑term sustainability of the Accruent Meridian Engineering Document Management System (EDMS) or Metering Management platform within a regulated enterprise environment. A Senior System Administrator participates in the development and execution of technology strategies to support organizational activities and direction, providing advanced level support for systems, including troubleshooting, performance, monitoring, cost‑benefit, security, and licensing analysis. They are expected to stay aware of industry trends, business requirements, and technical design methodologies to aid in the development of creative/innovative IT/OT solutions. Metering Develop, implement, and provide technical support for meter hardware and software related to data acquisition processes, process improvement, and process/performance monitoring. Ensure that meter hierarchy in the meter data acquisition and management systems matches the hierarchy in Customer Information System (CIS). Support other departments in data interface problem resolution. Ensure that accurate customer billing data is transferred to CIS at the prescribed times and in accordance with metering process expectations. EDMS Serve on the Design Applications Support Team as the system administrator for the EDMS. Support a critical system of record for engineering and design documentation. Maintain system availability and performance. Manage document workflows including indexing, storage, retrieval, and retention. Support AutoCAD-based document rendition services within a server‑hosted environment. Qualifications Competitive candidate will have knowledge of: Installation, configuration, upgrade, test, document, monitor and maintain software and hardware of relevant technology platform(s). System Administrator Education: Bachelor’s Degree in related field OR an equivalent combination of relevant education and experience. Preferred: Bachelor’s degree in computer science, computer information systems (CIS), or a related field. Experience: 2 or more years relevant technology administration experience. Preferred: 4 or more years relevant technology administration experience. Licenses & Certifications Preferred: Certification relevant to position, ITIL Foundation Certificate, Microsoft MCSA, Redhat RHCSA. Senior System Administrator Education: Bachelor’s degree in computer science, CIS, or equivalent field OR an equivalent combination of relevant education and experience. Preferred: Bachelor’s degree in computer science, CIS, Cyber Security, or a related field. Experience: 5 or more years of professional technology administration experience. Preferred: 8 or more years of experience in a Corporate Multi‑platform Technology environment. Licenses & Certifications Preferred: Certification relevant to position, ITIL Foundation Certificate, Microsoft MCSE, Redhat RHCE, Microsoft Azure Administrator, CISSP, CCNP (Network). Physical Requirements This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Additional Information System Administrator: The employees operate with routine guidance within their area of expertise, effectively addressing a range of straightforward issues by evaluating viable solutions and applying established procedures. They also participate in 24x7 on‑call rotation. Senior System Administrator: This position will have more in‑depth technical knowledge in own discipline. They are expected to have more experience with project management skills and be proficient with time management while being able to manage multiple projects at once. They also participate in 24x7 on‑call rotation. Competencies Adaptability Communication Continuous Learning Customer Orientation Decision Making Initiating Action Planning and Organizing Work Standards Equal Opportunity Employer Idaho Power is an Equal Opportunity Employer. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws. Note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H‑1B visa. #J-18808-Ljbffr

Responsibilities

  • Analyze, install, configure, upgrade, test, document, monitor, and maintain software and hardware.
  • Coordinate across infrastructure, cybersecurity, database, and vendor teams.
  • Provide technical support and on-call coverage.

Qualifications

  • Bachelor's degree or equivalent experience
  • System administration experience
  • On-call rotation experience

Benefits

Flexible schedules
Partial remote work up to 40%

Required Skills

Linux/Windows server administration EDMS/Metering platform knowledge Security tools and monitoring Web and application servers Documentation

Keywords

system administrator it operations on-call rotation meting platform edms

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Job Overview

Date Posted 3 days ago
Location Boise, Idaho, US
Work Mode Hybrid
Category Health information technology, System administration, It operations and support

About the Company

Idaho Power