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Senior Analyst, Customer Data & Insights

Arizona Cardinals Tempe, Arizona, US

About the Role

Senior Analyst, Customer Data & Insights

Position: Senior Analyst, Customer Data & Insights Full Time/Exempt

Department: Business Intelligence

Reports to: Senior Director, Business Analytics

Location: Arizona Cardinals (Tempe, AZ) NOTE: Starting 2028, this role will be based at the new Arizona Cardinals Training Facility in north Phoenix, AZ. Format: In-person

Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visas (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/or CPT programs, etc.)

Job Summary

The Customer Data & Insights Analyst plays a critical role in connecting customer data across systems to drive marketing effectiveness, revenue growth, and customer engagement. This role serves as a strategic partner to Marketing, Sales, and Business Intelligence by translating complex data into actionable insights and scalable solutions. This individual will bridge the gap between frontend systems (e.g., Salesforce, Marketing Cloud) and backend data architecture, ensuring that customer data is accessible, accurate, and actionable across the organization.

Primary Job Duties
  • Customer Data Strategy & Integration
  • Marketing Partnership & Enablement
  • Salesforce Data Understanding
  • Analytics & Reporting
  • Cross-Functional Systems Knowledge
  • Ad Hoc Analysis & Data Support
Qualifications/Requirements

Education: Bachelor's degree required, preference for major in Data Analytics, Statistics, or Economics

Experience: At least two (2) years of experience in data analytics, business intelligence, or a related role, 3 -5 years of experience preferred

Skills: Strong SQL skills including the ability to write complex queries, joins, and transformations across multiple data sources

Other: Familiarity with Salesforce Marketing Cloud concepts such as data extensions, segmentation, and campaign execution

Cardinal Benefits/Perks Summary

The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. Benefits and Perks include, but are not limited to: Health, Dental, and Vision Insurance options; effective the first day of hire 401 (k) retirement option with employer match contribution Paid Time Off Accruals (including sick time accruals) Paid Time Off for most Federal holidays Time off for Maternity, Paternity, Military, and Bereavement MDLIVE: 24/7 medical support Flexible Spending Accounts (FSA) & Health Care Saving Account options Discounts on Cardinals gear & paraphernalia Tuition reimbursement & Professional Growth opportunities Daily free lunch Complimentary season tickets Subsidized gym memberships

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Responsibilities

  • translate data into insights
  • partner with marketing/sales/BI
  • drive analytics & reporting

Qualifications

  • Bachelor's degree in Data Analytics/Statistics/Economics or related field
  • 2+ years in data analytics/BI; 3-5 preferred
  • SQL proficiency with complex queries and data transformations

Required Skills

SQL data analysis data visualization Marketing Cloud familiarity cross-functional collaboration

Keywords

customer data insights BI data integration Marketing Cloud

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