Senior Analyst, Customer Data & Insights
About the Role
Position: Senior Analyst, Customer Data & Insights Full Time/Exempt
Department: Business Intelligence
Reports to: Senior Director, Business Analytics
Location: Arizona Cardinals (Tempe, AZ) NOTE: Starting 2028, this role will be based at the new Arizona Cardinals Training Facility in north Phoenix, AZ. Format: In-person
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visas (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/or CPT programs, etc.)
Job SummaryThe Customer Data & Insights Analyst plays a critical role in connecting customer data across systems to drive marketing effectiveness, revenue growth, and customer engagement. This role serves as a strategic partner to Marketing, Sales, and Business Intelligence by translating complex data into actionable insights and scalable solutions. This individual will bridge the gap between frontend systems (e.g., Salesforce, Marketing Cloud) and backend data architecture, ensuring that customer data is accessible, accurate, and actionable across the organization.
Primary Job Duties- Customer Data Strategy & Integration
- Marketing Partnership & Enablement
- Salesforce Data Understanding
- Analytics & Reporting
- Cross-Functional Systems Knowledge
- Ad Hoc Analysis & Data Support
Education: Bachelor's degree required, preference for major in Data Analytics, Statistics, or Economics
Experience: At least two (2) years of experience in data analytics, business intelligence, or a related role, 3 -5 years of experience preferred
Skills: Strong SQL skills including the ability to write complex queries, joins, and transformations across multiple data sources
Other: Familiarity with Salesforce Marketing Cloud concepts such as data extensions, segmentation, and campaign execution
Cardinal Benefits/Perks SummaryThe Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. Benefits and Perks include, but are not limited to: Health, Dental, and Vision Insurance options; effective the first day of hire 401 (k) retirement option with employer match contribution Paid Time Off Accruals (including sick time accruals) Paid Time Off for most Federal holidays Time off for Maternity, Paternity, Military, and Bereavement MDLIVE: 24/7 medical support Flexible Spending Accounts (FSA) & Health Care Saving Account options Discounts on Cardinals gear & paraphernalia Tuition reimbursement & Professional Growth opportunities Daily free lunch Complimentary season tickets Subsidized gym memberships
The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Responsibilities
- translate data into insights
- partner with marketing/sales/BI
- drive analytics & reporting
Qualifications
- Bachelor's degree in Data Analytics/Statistics/Economics or related field
- 2+ years in data analytics/BI; 3-5 preferred
- SQL proficiency with complex queries and data transformations
Required Skills
Keywords
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