Security Officer Unarmed Patrol Monitor
Allied Universal
Pennsylvania, Pennsylvania, US
About the Role
Allied Universal - - Responsibilities: Provide customer service to visitors, members, and staff by carrying out site-specific procedures, access-related activities, and when appropriate, emergency response actions in a retail location.; Respond to incidents, policy concerns, and critical situations in a calm, problem-solving manner, documenting observations and communicating with store leadership and/or emergency personnel as needed.; Conduct regular and random patrols throughout the sales floor, entrance and exit areas, parking areas, loading zones, and perimeter to help to deter unwanted activity and report security-related concerns.; Monitor for unusual behavior, trespassing, theft-related activity, and/or operational disruptions, and follow post orders for reporting, de-escalation, and customer assistance.; Support asset protection and loss prevention efforts by maintaining a visible presence, assisting with crowd flow during busy periods, and reporting hazards, disturbances, and/or maintenance issues to the appropriate personnel.
Responsibilities
- Patrol and monitor retail locations to deter security incidents
- Respond to incidents and report observations to leadership or emergency personnel
- Maintain visible presence and assist with loss prevention
Qualifications
- high school diploma or equivalent
- lack of felony convictions
- ability to obtain required certifications
Required Skills
patrol and surveillance
communication with leadership
customer service
incident reporting
de-escalation
Keywords
security
unarmed
patrol
loss prevention
customer service
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