Security Officer Customer Service Patrol
Allied Universal
Wilmington, Massachusetts, US
About the Role
Allied Universal - - Responsibilities: Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.; Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, escalating concerns according to site protocols.; Conduct regular and random patrols throughout office areas, parking areas, loading zones, and perimeter locations to help to deter unwanted activity and/or identify unusual conditions.; Monitor entry points, access activity, and visitor movement while reporting suspicious behavior, maintenance concerns, and/or policy violations to the appropriate contacts.; Complete routine reports and documentation related to incidents, patrol observations, and/or daily activity in support of Allied Universal and site expectations.
Responsibilities
- Respond to incidents, alarms, and/or critical situations
- Conduct regular patrols across areas
- Monitor entry points and visitor movement
Qualifications
- Experience in security operations
- Ability to respond calmly under pressure
- Good report writing skills
Required Skills
customer service
security procedures
patrols
incident response
reporting
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