Salon Customer Experience Specialist - South Park Shpg Cntr
J. C. Penney
Moline, Illinois, US
About the Role
J. C. Penney - - Responsibilities: Greet guests with warmth and professionalism to create a welcoming first impression; Proactively recommend and upsell retail products based on guest needs; Manage front desk operations including appointment scheduling and check-in/check-out; Collaborate with stylists and management to support salon goals; Support promotions, product launches, and inventory management in the front desk and retail areas
Responsibilities
- Greet guests and manage front desk operations
- Collaborate with stylists and management to support salon goals
- Support promotions and inventory in front desk and retail areas
Qualifications
- Experience in customer service or retail
- Strong communication skills
- Ability to upsell products
Required Skills
customer service
front desk operations
appointment scheduling
upselling
retail knowledge
Keywords
customer experience
retail
salon front desk
Greet guests
appointment scheduling
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