Salon Customer Experience Specialist - Oakdale Mall
J. C. Penney
Johnson City, New York, US
About the Role
J. C. Penney - - Responsibilities: Greet guests and deliver a warm, professional experience; Manage front desk operations including scheduling and check-in/out; Upsell and recommend retail products to support guest needs; Support promotions, product launches, and retail goals; Collaborate with stylists and team to maintain salon goals
Responsibilities
- Greet guests and deliver a warm, professional experience
- Manage front desk operations including scheduling and check-in/out
- Upsell and recommend retail products to support guest needs
Qualifications
- High school diploma or equivalent
- customer service experience
- communication skills
Required Skills
customer service
front desk
retail upselling
scheduling
team collaboration
Keywords
salon
customer experience
front desk
retail
greeting
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