Sales Support Representative I
SiteOne
Charlotte, North Carolina, US
About the Role
SiteOne - - Responsibilities: Provide sales support to Key Account Managers and Business Development Managers; Handle day-to-day customer needs including diagnosing customer problems and taking customer orders; Coordinate order logistics and monitor order fulfillment via phone; Develop deep and lasting relationships with customer personnel via phone; Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance
Responsibilities
- Provide sales support to account managers
- Handle day-to-day customer needs and take orders
- Coordinate order logistics and monitor fulfillment
Required Skills
CRM
customer service
order management
logistics
relationship building
Keywords
sales support
CRM
order management
customer relations
problem solving
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