Sales Lead - Soma
White House Black Market
Nanuet, New York, US
About the Role
White House Black Market - 5113 Fashion Drive - Responsibilities: Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.; Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.; Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.; Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.; Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
Responsibilities
- Promotes customer service and coaches associates
- Monitors and motivates sales team
- Oversees cash handling and daily operations
Qualifications
- Minimum supervisory experience
- Retail/sales experience
- Strong customer service skills
Required Skills
team leadership
customer service
cash handling
merchandise presentation
inventory reconciliation
Keywords
sales lead
retail management
customer service
team supervision
fashion retail
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