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Sales Lead, Shops at Highland Village

Talbots Highland Village, Texas, US

About the Role

Talbots - [Department Supervisor] As a Sales Lead at Talbots, you'll: Be a representative of the brand and model personalized customer experience behaviors; Assist store leaders with onboarding and developing an effective, highly engaged team; Support an inclusive store environment for associates where everyone feels welcome and engaged; Uphold the highest visual and operational standards while keeping the focus on the customer; Use tools to drive a customer-focused team environment and profitable business; Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions; Build productive relationships by sharing ideas and supporting the team; Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools; Seamlessly step into the role of manager when needed....Hiring Immediately >>

Responsibilities

  • Assist store leaders with onboarding and developing an effective, highly engaged team
  • Uphold the highest visual and operational standards while keeping the focus on the customer
  • Provide in-the-moment feedback and coaching to associates

Qualifications

  • Experience leading or supervising a team in retail
  • Strong customer service orientation
  • Excellent communication and coaching skills

Benefits

Employee discount
Career growth opportunities

Required Skills

customer service leadership coaching team development visual standards

Keywords

retail sales leadership Talbots customer experience

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