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Sales Floor Supervisor - Red Cliffs Mall

J. C. Penney Saint George, Utah, US

About the Role

J. C. Penney - - Responsibilities: Direct customer service and sales activities in store; resolve customer issues and concerns.; Manage merchandise standards through Put to Fixture, SET, and Visual process execution.; Train, mentor, and coach associates on Omnichannel processes and order fulfillment.; Lead and engage specialty businesses (Fine Jewelry, Mattress, Window) to drive sales.; Develop and coach store team; participate in sourcing and hiring hourly associates.

Responsibilities

  • Direct customer service and sales activities in store; resolve customer issues and concerns.
  • Train, mentor, and coach associates on Omnichannel processes and order fulfillment.
  • Develop and coach store team; participate in sourcing and hiring hourly associates.

Qualifications

  • Experience leading retail sales teams
  • Strong communication skills
  • Knowledge of omnichannel processes

Required Skills

customer service sales leadership merchandise organization training coaching

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