Sales Floor Supervisor - Red Cliffs Mall
J. C. Penney
Saint George, Utah, US
About the Role
J. C. Penney - - Responsibilities: Direct customer service and sales activities in store; resolve customer issues and concerns.; Manage merchandise standards through Put to Fixture, SET, and Visual process execution.; Train, mentor, and coach associates on Omnichannel processes and order fulfillment.; Lead and engage specialty businesses (Fine Jewelry, Mattress, Window) to drive sales.; Develop and coach store team; participate in sourcing and hiring hourly associates.
Responsibilities
- Direct customer service and sales activities in store; resolve customer issues and concerns.
- Train, mentor, and coach associates on Omnichannel processes and order fulfillment.
- Develop and coach store team; participate in sourcing and hiring hourly associates.
Qualifications
- Experience leading retail sales teams
- Strong communication skills
- Knowledge of omnichannel processes
Required Skills
customer service
sales leadership
merchandise organization
training
coaching
Interested in this role?
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