Sales Floor Supervisor - Peachtree Mall
J. C. Penney
Columbus, Georgia, US
About the Role
J. C. Penney - - Responsibilities: Directs Customer Service and sales activities in store; resolves customer issues and concerns.; Manages merchandise standards through Put to Fixture, SET, and Visual process execution.; Active leads team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process.; Trains, mentors and coaches all associates on omnichannel processes; manages Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods.; Oversees proper execution of defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.
Responsibilities
- Directs Customer Service and sales activities in store
- Manages merchandise standards and visual processes
- Trains and coaches associates on omnichannel processes
Qualifications
- Experience in retail management
- Leadership in merchandising/visual standards
- Knowledge of omnichannel processes (ship-from-store, BOPIS, curbside)
Required Skills
customer service
merchandise management
visual merchandising
omnichannel processes
training leadership
Interested in this role?
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