Sales Floor Supervisor - Glenbrook Mall
J. C. Penney
Fort Wayne, Indiana, US
About the Role
J. C. Penney - - Responsibilities: Directs Customer Service and sales activities in store; resolves customer issues and concerns; Manages merchandise standards through Put to Fixture, SET, and Visual process execution; Trains, mentors and coaches ; oversees omnichannel processes; Manages Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within prescribed time periods; Drives profitable sales growth in Specialty businesses (Fine Jewelry, Mattress, Window) by leading and engaging associates
Responsibilities
- Directs customer service and sales in-store
- Oversees omnichannel processes
- Drives profitable sales growth in specialty divisions
Qualifications
- Experience leading and coaching staff
- Retail management experience
- Customer service excellence
Required Skills
Retail sales
Customer service
Team leadership
Merchandising
Omnichannel operations
Keywords
sales floor
supervisor
retail management
customer service
merchandising
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