Sales Associate Silver Spring Md
Five Below
Silver Spring, Maryland, US
About the Role
Five Below - 8661 Colesville Road - Responsibilities: Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.; Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.; Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.; Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.; Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
Responsibilities
- Greet and assist customers promptIy
- Assess customer needs and provide recommendations
- Resolve customer concerns and offer solutions
Qualifications
- Customer service
- Product knowledge
- Sales support
Required Skills
customer service
sales
communication
product knowledge
time management
Keywords
retail
sales associate
customer service
management communication
merchandise knowledge
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