Sales Associate
Five Below
Santee, California, US
About the Role
Five Below - 9934 Mission Gorge Road - Responsibilities: Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.; Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.; Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.; Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.; Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
Responsibilities
- Greet customers and assist with needs
- Explain products and promotions
- Resolve issues or process exchanges
Qualifications
- customer service experience
- communication
- product knowledge
Required Skills
customer service
sales
product knowledge
communication
Keywords
retail
customer service
sales associate
store promotions
merchandise
Interested in this role?
Apply now and take the next step in your career.