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Sales Associate

Five Below Pearland, Texas, US

About the Role

Five Below - 2650 Pearland Parkway - Responsibilities: Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.; Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.; Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.; Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.; Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.

Responsibilities

  • Greet customers and assist promptly
  • Assess customer needs and offer recommendations
  • Inform customers about promotions and events

Qualifications

  • High school diploma or equivalent
  • Excellent communication skills
  • Basic math and cash handling

Required Skills

customer service sales product knowledge communication problem solving

Keywords

retail sales associate customer service merchandise promotions

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