Sales and Service Leader - Full Time
Sephora
Beachwood, Ohio, US
About the Role
Sephora - 26300 Cedar Road - Responsibilities: Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals; Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations; Coach for growth: Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance; Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives; Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards; Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered; Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience
Responsibilities
- Lead and inspire team members to deliver exceptional client service
- Provide ongoing feedback and development to elevate team performance
- Assist with inventory and visual merchandising
Qualifications
- Experience coaching and developing a team
- Strong product knowledge in cosmetics and skincare
- Excellent communication and customer service skills
Required Skills
team leadership
customer service
sales coaching
product knowledge
merchandising
Keywords
retail
sales
Sephora
customer service
leadership
Interested in this role?
Apply now and take the next step in your career.