Retail Supervisor Keyholder
David's Bridal
Maple Grove, Minnesota, US
About the Role
David's Bridal - 12965 Elm Creek Boulevard - Responsibilities: Lead and models a customer first culture across all roles; Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience; Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes; Monitoring payroll to ensure hours do not exceed the monthly budget and acknowledge timesheets; Assist in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve staffing goals
Responsibilities
- Lead and model customer-first culture across roles
- Manage floor by assigning shifts and providing feedback
- Coach and train staff to improve selling skills
Qualifications
- Experience in retail supervision
- Leadership and coaching skills
- Strong communication and customer service
Required Skills
customer service
team leadership
staff coaching
sales coaching
time management
Keywords
retail
supervisor
keyholder
customer experience
staff scheduling
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