Retail Store Manager
PetSmart,
University Heights, Ohio, US
About the Role
PetSmart, Inc. - - Responsibilities: Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.; Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.; Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.; Manages expenses such as labor and supplies and any other relevant store metrics.; Creates and posts schedules for the entire store.
Responsibilities
- Leads the associate and pet parent experience at all levels
- Manages store P&L expectations and metrics
- Creates and posts schedules for the entire store
Qualifications
- Experience managing a retail store
- Strong leadership and communication skills
- P&L or store metrics understanding
Required Skills
customer service
leadership
retail management
P&L
store operations
Keywords
retail
store management
pets
leadership
P&L
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Job Overview
Date Posted
4 days ago
Location
University Heights, Ohio, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Retail management, Store leadership
About the Company
P
PetSmart,
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