Retail Service Specialist
O'Reilly Automotive
Stuart, Florida, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom; Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner; Ensure retail customer returns and exchanges are processed efficiently and refunds issued accurately; Perform all store opening/closing duties and day end procedures
Responsibilities
- Lead store team members in providing excellent customer service
- Supervise the customer service levels in the retail showroom
- Perform all store opening/closing duties and day end procedures
Qualifications
- Retail Service Specialist
- customer service leadership
- retail operations
Required Skills
customer service
team supervision
store operations
cash handling
Keywords
retail
customer service
leadership
store operations
O'Reilly Auto Parts
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