Retail Service Specialist
O'Reilly Automotive
Santa Clarita, California, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service; Supervise customer service levels in the retail showroom; Ensure orders and transfers are processed in a timely manner; Handle returns and refunds efficiently and accurately; Perform store opening/closing duties and day end procedures
Responsibilities
- Lead store team members in providing excellent customer service
- supervise customer service levels in retail showroom
- handle returns and refunds efficiently and accurately
Qualifications
- High school diploma or equivalent
- Retail/service experience
- leadership or supervisory experience
Required Skills
customer service
supervision
store operations
cash handling
conflict resolution
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