Retail Service Specialist
O'Reilly Automotive
Riverside, California, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise showroom customer service levels and ensure adherence to policies; Process buy online/ship to store, transfers, and external orders timely and contact customers on shipment arrivals; Handle retail customer returns and exchanges and issue refunds correctly; Perform store opening/closing duties and secure money/deposits according to policy
Responsibilities
- Lead store team members in providing customer service
- Supervise showroom customer service levels
- Process buy online/ship to store and transfers
Qualifications
- Experience in retail customer service
- Ability to supervise and guide staff
- Knowledge of store policies and returns
Required Skills
customer service
retail operations
cash handling
policies adherence
team supervision
Keywords
retail
service
supervisor
store
customer
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Job Overview
Date Posted
3 days ago
Location
Riverside, California, US
Job Type
Full-time
Work Mode
Onsite
Category
Retail retail service specialist, Customer service management, Store operations
About the Company
O
O'Reilly Automotive
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