Retail Service Specialist
O'Reilly Automotive
Conyers, Georgia, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom and ensure execution of customer service programs; Ensure telephone is answered according to company policy; Perform all store opening/closing duties and day end procedures; All other duties as assigned
Responsibilities
- Lead store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom and ensure execution of customer service programs
- Ensure telephone is answered according to company policy
Qualifications
- Experience in retail customer service
- Leadership/supervisory experience
- Excellent communication skills
Required Skills
Customer service
Team leadership
Store operations
Communication
Keywords
retail
customer service
leadership
store operations
O'Reilly
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