Retail Service Specialist
O'Reilly Automotive
Keystone Heights, Florida, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom and oversee related programs; Process buy online/ship to store, hub and store to store transfers, and DC add orders in a timely manner; Ensure retail customer returns and exchanges are processed efficiently and refunds issued accurately; Perform all store opening/closing duties and day end procedures, including securing money/deposits and bank deposits
Responsibilities
- Lead store team members in customer service
- Process buy online/ship to store, transfers, and add orders
- Perform opening/closing duties and deposits
Qualifications
- Experience in retail customer service
- Supervisory/leadership abilities
- Ability to handle cash deposits
Required Skills
customer service
supervision
cash handling
store operations
inventory/returns
Keywords
retail
customer service
leadership
store operations
cash handling
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