Retail Service Specialist
O'Reilly Automotive
Fairmont, West Virginia, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure telephone is answered according to company policy; Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy; All other duties as assigned
Responsibilities
- Lead store team members in providing excellent customer service to retail and professional customers
- Supervise the customer service levels on the retail showroom
- Ensure telephone is answered according to company policy
Qualifications
- Experience in retail or supervisory role
- Strong customer service skills
- Ability to perform opening/closing duties
Required Skills
customer service
team leadership
store operations
communication
Keywords
retail
customer service
supervisor
leadership
store operations
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