Retail Service Specialist
O'Reilly Automotive
Corsicana, Texas, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner; Ensure retail customer returns and exchanges are processed efficiently; Perform all store opening/closing duties, including day end procedures, securing money/deposits, and securing the store
Responsibilities
- Lead store team in customer service
- Oversee retail showroom customer service and program execution
- Process online/ship-to-store, transfers, and add orders
Qualifications
- customer service
- retail operations
- team supervision
Required Skills
customer service
store operations
team leadership
cash handling
inventory/returns
Keywords
retail
customer service
store operations
leadership
O'Reilly
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