Retail Service Specialist-2
O'Reilly Automotive
Douglasville, Georgia, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner; Ensure special orders and outside purchases are handled efficiently and according to procedure; Perform all store opening/closing duties, including day end procedures and securing money/deposits
Responsibilities
- Lead store team members in customer service
- Supervise customer service levels in showroom
- Process store transfers and orders
Qualifications
- minimum supervision
- customer service experience
- retail knowledge
Required Skills
customer service
team leadership
inventory/order processing
store operations
cash handling
Keywords
Retail
Customer Service
Store Operations
Leadership
O'Reilly
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