Retail Operations Supervisor
David's Bridal
Raleigh, North Carolina, US
About the Role
David's Bridal - 4229 Louisburg Road - Responsibilities: Leads and models a customer first culture across all roles.; Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.; Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.; Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget.; Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
Responsibilities
- Lead store operations to deliver customer-focused experience
- Monitor floor and assign shifts to optimize staffing
- Coach and train staff on selling skills and processes
Qualifications
- Retail leadership experience
- Experience coaching and training employees
- Knowledge of inventory and receiving processes
Required Skills
customer service
staff coaching
inventory management
store operations
vendor/receiving familiarity
Keywords
retail
supervisor
operations
inventory
customer service
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